This Privacy Policy explains how data privacy is maintained across all services provided by eniyisunucum.com (the "Company", "we"), what information is collected, how it is processed and the rights you have as a user. This policy has been prepared with regard to the European Union's general data-protection rules (GDPR), key privacy rules in the United States (for example, CCPA/CPRA) and the legislation applicable in Türkiye.
1. Scope and Definitions
This Privacy Policy applies to all products and services (VDS, dedicated servers, hosting, additional services, etc.) supplied through the eniyisunucum.com domain and its subdomains (for example, my.eniyisunucum.com).
"User" means a person who visits our website, signs in to our panel, purchases a service or acts on behalf of a natural or legal person that contacts us.
2. Types of Information Collected
2.1. Account and Contact Information
First name and surname
Company name and billing information
Email address (e.g. info@eniyisunucum.com)
Telephone number
Country and city information (provided during billing or registration)
2.2. Technical and Usage Data
IP address, browser type and version
Device information and operating system
Sign-in logs, panel activity and security logs
Technical records concerning server and service use (CPU, RAM, traffic, etc.)
Support requests, tickets and information shared in that context
2.3. Payment and Billing Information
Your payments are collected through contracted payment-service providers. In most cases, your card details are transmitted directly to the payment provider and complete card details are not stored in our systems. Only records such as transaction identifiers, amounts, dates and billing information are retained in our systems.
2.4. Cookies and Similar Technologies
We may use cookies to improve the site and panel experience, analyse performance and maintain security. These include:
Essential cookies (session, sign-in, security)
Performance and analytics cookies (for example, statistical tools)
Preference cookies (language, theme, regional settings)
3. Purposes for Which Information Is Used
Collected information is used for the following purposes:
Providing, managing and improving the services
Operating account-creation, sign-in and identity-verification processes
Billing, processing payments and maintaining accounting records
Communicating with you during technical-support and customer-service processes
Detecting and preventing security breaches and misuse
Fulfilling legal obligations and responding to requests from public authorities
Measuring system performance and improving service quality
4. Legal Bases and Regional Rules
4.1. Users in the European Union (EU)
For users in the EU, data-processing activities rely on legal bases such as entering into and performing a contract, legitimate interests, explicit consent and compliance with legal obligations.
4.2. Users in the United States (US)
For users resident in the US, data categories, rights and request procedures are considered under applicable state privacy rules (for example, CCPA/CPRA for California). On request, detailed information may be provided about the categories of data collected, purposes of use and retention periods.
4.3. Users in Türkiye
For users resident in Türkiye, compliance with applicable legislation is fundamental, and we act in accordance with data-privacy principles. Where necessary, limited information may be shared in response to requests from public authorities.
5. Sharing Information
Your information is not sold under any circumstances. It may, however, be shared on a limited basis with the following parties:
Business partners required to supply the service (data centres, infrastructure providers, DDoS-protection providers, etc.)
Payment-service providers and banks
Public authorities and legal authorities (courts, public prosecutors, etc.)
Technical-support and security providers
When information is shared, the smallest practicable amount of data is transferred and necessary security measures are applied.
6. International Data Transfers (US & EU)
Parts of our service infrastructure and some third-party services we use may be located in different countries. Your data may therefore be transferred outside the European Economic Area (EEA) or into the US. In such cases, appropriate data-protection clauses in contracts, additional safeguards and technical measures are applied.
7. Data Retention Periods
Required data is retained while your account is active and for as long as the service relationship continues.
After the service ends, data is retained for reasonable periods, taking account of legal obligations and the possibility of disputes.
Log and record files are retained for the periods prescribed by applicable legislation and are deleted or anonymised when those periods expire.
8. Your Rights
8.1. General Rights
To learn what data concerning you is processed
To request correction of incomplete or inaccurate data
To request deletion of data to the extent permitted by law
To object to data processing in certain circumstances
8.2. Additional Rights of Users in the EU
To request data portability
To withdraw consent given for specified processing activities
To lodge a complaint with a supervisory authority
8.3. Additional Rights of Users in the US
To request information about categories of data collected
To request deletion of specified categories of data
Not to be discriminated against for exercising rights provided by law
To exercise these rights, you may contact us at info@eniyisunucum.com.
9. Security Measures
We apply network-security, access-control, logging, monitoring, encryption and physical-security measures to protect data privacy and service security. Nevertheless, no system is entirely free of risk; we recommend using strong passwords and taking care to secure your account.
10. Children's Privacy
Our services are not directed at persons under 18 years of age. Users under 18 are not encouraged knowingly to register or share data. If such a situation is identified, the relevant account will be reviewed and closed where necessary.
11. Policy Updates
This Privacy Policy may be updated from time to time. When material changes are made, we publish the current version on our website. The latest version of the policy is always available on this page.
12. Contact
You may contact us with any questions, requests or feedback concerning this policy:
Web: https://eniyisunucum.com
Email: info@eniyisunucum.com
Eniyisunucum Veri Merkezi Bilişim Hiz. Tic. Ve San. Ltd. Şti. V.Dairesi: Beyoğlu Vergi No: 335 089 7564
İnönü Mahallesi, Babil Sokak, No: 8 34373 - Şişli / İSTANBUL
0850 551 10 33
info@eniyisunucum.com
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