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SERVICE STATUS / PLANNED WORK / NETWORK TEST

Game Server Status

Follow current public service notices on the official status page and test the network path through Looking Glass.

STATUS SOURCE

The official status page is the current source

This page does not present an invented uptime percentage or stale telemetry as live capacity evidence.

Follow planned work and general availability notices through the official status channel.

  • Status page for public notices
  • Customer panel for account-specific cases
  • Looking Glass for network paths
ISOLATE THE ISSUE

Separate server, network and client layers

DNS, ping and traceroute answer different questions. A missing ICMP reply alone does not prove a game service is offline.

Submit account-specific errors, timestamps and client output through the secure customer panel.

  • Confirm the target address
  • Record when the issue began
  • Include relevant logs and errors
Frequently asked questions

Game Server Status — Frequently asked questions

Common questions about selection and operation.

Where can I follow live service status?

General status and maintenance notices are published at status.eniyisunucum.com.

Does this page show an uptime guarantee?

No. An uptime percentage or absolute availability claim is shown only when it is part of the applicable service terms.

How do I test the network path?

Use Looking Glass to request DNS, ping or traceroute for a public Internet target.

How do I request account-specific support?

Submit service and account details through the secure support channel in the customer panel.

Why is stale telemetry not shown as success?

Data that has lost freshness is not current status or capacity evidence and uses a neutral warning state.