Our Returns Policy

Eniyisunum is bound to the following terms and procedures in accordance with the terms and conditions of refund and exchange of products, services or services purchased over the "www.eniyisunacum.com" internet address (and its sub-sites and extensions) and the web services usage agreement concluded electronically with the ultimate owner of the service.

Return Policy

Refund conditions for products, services or services purchased through our website are as follows.

Not using the service.

The product for which the return is requested can be resold to another consumer with the same quality and quantity.

The return request is notified to our company in writing (paper or digital) by the final owner of the product within 3 calendar days following the purchase.

In the last 1 (one) year, the final owner of the product has not had a previously positive return request for other products belonging to the same product and/or product group.

Non-Returnable Products and Services

The products that cannot be returned due to the fact that the service has started** or cannot be resold to another consumer in the same quality and quantity after the return are listed below.

Domain names (registration, transfer, renewal) *

Server Hosting services.

Dedicated Server Services,

Rent and Get Yours (KSO) Server Services,

VPS / VDS Servers with Format and Installation,

SSL security certificates and IP addresses,

Ready-made website tools (packages),

License or activation fees for products, services and services,

Credit balance additions made by the customer himself,

Credit balance additions made with the approval of the customer,

All kinds of consultancy and brokerage services,

All kinds of technical support and installation services,

Service or services suspended or stopped by breach of service contract,

Products acquired through third-party supplies of any kind,

Products offered with all kinds of campaigns and promotions,

Free products, services and/or services of any kind.

Our company cannot be held responsible for incorrect WHOIS inquiries and entries. Please make sure that you do not make a letter error on the domain name you want to register or that there is no other obstacle or problem on the domain name.

** The use of the service is considered to have started from the moment the order is placed and the payment is received.

Return Procedures

Cash refunds:

For the product requested to be returned, in addition to making the product suitable for the final consumer's wishes and/or in addition to the plain state of the product at the time of first sale, any customizations or actual interventions requested by the final consumer and/or any technical services that require expertise, and Technical support, cargo, bank commission and other operational costs declared by our company, which cannot be refunded as a result of sudden performance, are deducted from the price collected at the time of sale of the service and/or product and are returned to the bank account number that the customer will inform our company within 30 days at the latest.

For any reason, it is not possible to return the cash equivalent of free services or products or discounts earned from special and/or general campaigns.

Return as shopping credit:

Sales paid for the product or service in favor of the final consumer, without any other interruptions, after the allocation of the sales prices for the products or services requested to be returned, as shopping credits to be used for re-purchasing the product or service, after deducting the cargo and other third party actual costs, if any. carried out at cost. It is not possible for the final consumer to recall and/or demand the amounts in the shopping credit accounts in cash.

Notification of Return Request

Return requests are made within 3 (three) business days following the purchase;

• The product / service / service subject to return

• The invoice number of the product, service or service subject to the return.

• Reason / reason for return

• Requested return form (cash or shopping credit)

It is realized by sending a support request from the customer panel registered in the system, which contains the details and is located in the teknofirst.com.tr member account where the end consumer is using the product and/or service. Any return request made outside of the relevant communication channel and without complying with the requirements in this article will not be considered.

Shopping in Installments, Credit Card Campaigns and Points Usage, Gift Certificates, Third Party Discounts

Refunds are not possible and cannot be claimed for gift certificates and any discount application whatsoever. Bank commissions deducted in credit card transactions and points used through credit card programs cannot be returned. Applications related to credit cards may differ according to banks and financial institutions.

Transactions in Foreign Currency (Foreign Exchange)

Regardless of the currency my Bestiserver offers its products, services and services in, TRY (Type